Policies

 

Made to Measure

All of our garments are handmade and made-to measure. Upon receiving your order we cut and sew your garment to your specific measurements, ensuring a superb fit. Please see our measurement guide with instructions for measuring yourself.

Ordering & Shipping

Toppers and Skirts

Toppers and skirts ship within four weeks, not including shipping time. 

Dresses

Dresses ship within eight weeks, not including shipping time. 

All orders within the domestic US will be shipped on business days (Monday through Friday, excluding holidays).

All items are shipped via UPSP Priority Mail.

Returns

As our garments are each made-to-measure to fit your measurements, we cannot offer returns. Our garments are all handcrafted, from pattern to finished product. We take pride in our workmanship, and each garment is carefully checked before shipping. In the case of damage, it must be reported to customer service immediately - within 48 hours of receipt.  Some of our fabrics are delicate, so please be careful when trying on, especially while zippering.  We cannot offer repairs or replace items that have been damaged due to customer error.

 

Custom

Creating a custom garment is a fun and exciting process. We create custom pieces for special events of all kinds, and each garment requires a different timeline depending on its design. For information on the custom process, and to book an appointment, please see our custom page.

Given their unique and fully-custom nature, custom garments cannot be returned. 

 

General

Customer service can be reached by emailing mcosentinodesigns@gmail.com.